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• Styling and coloring of ProHair products is entirely at your own risk
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Conditions CollincGro


The information on this website has been compiled with the greatest possible care. However, no liability is accepted for incomplete and / or incorrect information. CollincGro is not responsible for information and / or messages sent by users from the website over the internet. CollincGro can not be held responsible should viruses occur on the site. CollincGro is not responsible for the content, use and operation of the site that are linked to this website. Nor CollincGro can be  held responsible for the content, use and operation of the site that are linked to this website. 

Intellectual property

The information on this website, including text, photographs, graphics, trademarks, logos, (trade) names, are owned or licensed by the developer of the site, and are protected by copyright, trademark and / or other intellectual ownership. This information remains the property of the client. The contents of this website may only be used for non-commercial purposes.


All personal information that you provide through the website will be treated in accordance with the legislation in force in the area of ​​privacy. Data will be made. Never to third parties

CollincGro not collect personal information unless it is provided voluntarily. By filling out and submitting a form, or send an e-mail, a visitor CollincGro permission or store personal data and its use of requested information and services and use for statistical purposes.


All prices are inclusive of VAT. Products remain the property of CollincGro until the full invoice amount is paid. Payment of the purchase price should be. Immediately after your order is placed.
After placing your order, you select a payment method:
Santu, Ideal, PayPal, Sofort Banking, Bancontact/MisterCash 
We use Sisow to securely process your payment.

Goods receipt

Upon receipt of the goods, you should check for damaged goods, are incorrect. Complaints should be reported within 72 hours of receipt of the goods. After that complaints can not be accepted and the board as products considered accepted by the purchaser.

Return policy

Exclusively prior consultation. Returns will not be accepted after opening the bottle of EP-T or any packaging.


Subject to mandatory provisions of applicable law CollincGro not liable for indirect or consequential damages, nor for any other damage.


CollincGro has the right to change the conditions at any time. The current version of the terms Law applicable to all deliveries, sales and offers are subject to Dutch law.

Standard Form for Withdrawal

(Complete this form and return it only when you want to revoke the agreement)




-I/We* hereby inform you that I/we* wish to revoke our agreement on the sale of the following

-products: [specification of the product]*


-Ordered on*/received on* [date of ordering the services or receiving products]*

-[Consumer’s name]*

-[Consumer’s address]*

-[Consumer’s signature]* (only when this form is submitted on paper)



*) Delete and/or complete where appropriate.



Conclusion of the agreement

After you have entered your personal information and clicked OK, you have a binding agreement for delivery of the products in the cart. Once the order is shipped, you will receive a confirmation message. The purchase agreement was drawn up as soon as we deliver the goods.

Returns policy

For the European consumer law a returns policy of 14 days is valid. The returns policy period shall expire 14 days after the date of your order / orders. Within this period you can cancel the order without giving reasons. This can be done in writing by post or e-mail to info[at]tamanu.nl. The products can be returned.


Return the products within the prescribed period in accordance with the described conditions and procedure together with a copy of your order confirmation through PostNL to:




The direct cost of returning the goods are your responsibility.

Make sure the package is sufficient postage to avoid surcharge. If the products are damaged and / or used, you will be charged as legally defined by law.



Excluded from return

Products as specified by the customer are made, adapted to the individual requirements of the customer, or products which by their nature are not suitable for return unambiguously. Returns will not be accepted after opening/usage of our products.


Consequences of withdrawal

If you withdraw from the agreement, you will receive all the payments you have made up to that point, including delivery charges (excluding any additional costs resulting from your choice of a different mode of delivery than offered by our cheapest standard delivery) immediately and in any event no later than 14 days after we are informed of your decision to withdraw from us back the agreement.

We will pay you back with the same payment as you have made the initial transaction, unless you have expressly agreed otherwise.