CollincGro respects the privacy of all visitors to its site. That means that we will always handle any personal information in a confidential manner. We will only use your details in order to process your orders quickly and carefully and your details will only be used with your permission. The CollincGro webshop will not sell your details to third parties and shall only make them available to third parties involved in the execution of your order.
Once you place an order at the CollincGro Webshop, we will need certain items of information from you for a variety of purposes. Please see below for an explanation regarding what information we collect, how it is used, how we obtain it, what your rights are and how you can exercise them.
In order to provide you with a high-quality and personal service, we need to know certain details about you. Those details will only be used in relation to services that you have specifically requested, such as an order you are placing or details that need to be changed. Your personal details will be added to CollincGro customer database, but these which will only be used by CollincGro for its own purposes and not for anything else.
They enable us to:
* perform our online store functions
* improve your visitor experience
* Track website traffic to help us manage our website
* offer social media functions
* analyze website traffic for marketing purposes
Purposes and data processing:
Your details will be used for the evaluation, the conclusion and execution of the supply agreement. Your details will also be used for the management of the client relationship that arises from the supply agreement. This shall include targeted marketing campaigns, the collection of outstanding payments, the combating of fraud and compliance with statutory obligations. CollincGro will not divulge any details to third parties.
The CollincGro Webshop shall be responsible for the handling of the personal details of its Members. CollincGro undertakes to comply with the Act of 8 December 1992 governing the protection of privacy and the processing of personal data and with all regulations that apply in that regard.
Who will process your details at CollincGro:
Only employees of the CollincGro webshop and its logistical partners will make use of the personal details of Members and Customers. The sole purpose of such use shall be in order to supply and invoice the products and services ordered, to contact Members or Customers in the event of problems or to communicate personally with Members and Customers or to provide them with a personalised website that reflects the interests and preferences of the Members or Customers concerned.
Any persons acting upon the authorization of the responsible person, together with the responsible person themselves and those who have access to personal data, shall be obliged to uphold the confidentiality of the personal details that may come to their knowledge, except in so far as they are obliged by virtue of legislation or regulations to divulge any such details.
The rights of our customers and visitors:
As a visitor or customer of our website, you are have the right to contact our Service department in order to ask them to inform you whether or not we are processing your personal information. Within four weeks of your request, the Service department will inform you in writing what details are being processed, for what purposes they are being processed and how those details were obtained, whom they are being provided to and for what purposes. You are also entitled to submit a request to the Service department to amend, supplement, remove or protect any of your personal details. You may submit a request of this type in the event that the details are factually incorrect, are insufficient for the purposes for which they are being used, are irrelevant or are being processed in a manner that contravenes the law.
Links on our website:
The CollincGro website may include advertisements by third parties or links to other sites that are not under the control of CollincGro Webshop. CollincGro shall bear no responsibility whatsoever for the content of such websites or for compliance with the privacy regulations on the part of the operators of those sites. Furthermore, the inclusion of links to other sites shall not imply any approval on the part of CollincGro in relation to the content of any such sites.
Change of address:
Customers undertake to inform the CollincGro Webshop of any change of address. As long as CollincGro Webshop has not received notification of a change of address, you will continue to be held liable for any items ordered that have been delivered to your previous address.